Name: Kristen F., House Supervisor
Department: Community Living
Years in company: 7 Months
Name: Kim A.
Position: Sr. Director of Clinical and Family Supports
Here are the Highlights from Kristen’s nomination:
As a new supervisor, Kristen went into the Community Living homes where she works and immediately made changes. In one case, she identified an issue with the wheelchair of a person she supports. She reached out to the agency to understand options and was able to get the person’s wheelchair repaired while she pursued a new wheelchair for them. Kristen emphasizes to team members the importance of getting people out into the community, with there being a noted improvement in community activities since she began. She makes sure employees and the people she supports have what they need to go out and do things in the community.
A person she supported had a change in behavior and some potential side effects from her medications. When the doctor was not responsive, Kristen reached out to the Clinical team who were able to provide documentation and attend the appointment. The Clinical team provided her with a resource, and she was able to get the doctor to change the benefit of the person we support.