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The Arc NCR is hiring for a Director of Employment Services

Our Employment Services program is an industry leader in supporting people with intellectual/development disabilities in obtaining and maintaining community integrated employment. Over 50% of those receiving our Employment Services are in competitive integrated employment, which is significantly higher than state and national averages.

The Director of Employment Services is responsible for the growth, development and day-to-day functioning of the Employment Services Department; the supervision of the staff within the department; and acting as a liaison with other programs and supporting departments as well as outside organizations and stakeholders representing The Arc NCR’s Employment program.

Standout candidates for this position will have:

  • Experience in working with those who have disabilities, especially in supporting their employment goals
  • Leadership experience

This is a full-time position. Please click on the dropdown items below to learn more about this role.

The Arc NCR’s mission is to empower people with differing abilities to live, work and thrive in the community. In a manner consistent with supporting The Arc NCR Mission Statement the Director of Employment Services shall do the following:

Quality Support

  • Oversees operations within the Vocational program and ensures compliance with local, state and federal regulations, and accrediting bodies.
  • Provides emergency response capability to meet programmatic needs.
  • Develops department structures and procedures in accordance with agency strategic plan
  • Assists with the development and implementation of new programs; identifies grants and other funding sources; participates in fund-raising and grant writing activities as needed.
  • Knows and understands the career and education related concerns of the individual(s) by: knowing the individual(s) vocational and educational interests and supporting activities that produce the desired vocational and educational outcomes.
  • Manages effective and efficient Vocational Services by: ensuring completion of individual plans and plan reviews in a timely, appropriate and effective manner, and ensuring the achievement of individual plan outcomes and services with effectiveness and efficiency of agency and community resources
  • Provide, implement, and maintain a system for continuous quality improvement
  • Attend and participate in external community meetings and activities to keep informed of current trends and developments in the field and provide feedback.
  • Completes, maintains, and submits required reports, outcomes, and other documentation in a timely manner.
  • Maintains a strong working relationship with external stakeholders, especially external employers.
  • Continually maintains an Employment First philosophy.

Quality Team Members

  • Assures staff members are meeting agency, state and federal regulations for required in-service training and certifications.
  • Works effectively and cooperatively with the Human Resources department to ensure agency personnel policies and procedures are followed and takes necessary disciplinary action to ensure staff members are held accountable to those policies.
  • Provides direction to the Assistant Director of Vocational Services in the completion of his/her responsibilities and duties
  • Provides regular feedback, mentoring, monthly supervision, and annual evaluation of the performance of direct reports.
  • Represents the agency positively and professionally when interacting with individuals served, co-workers, employers, families, and other community members.

Financial Excellence

  • Works effectively and cooperatively with the Finance Department to ensure agency policies and procedures are followed and budgetary goals are met related to the financial responsibilities of the vocational program
  • Assists in the development of program budget; regularly monitors annual program budget to ensure program costs do not exceed budgetary constraints.
  • Keep programs within budgeted expenditures and develop programming and structure that ensures budgeted revenues are obtained.
  • Other duties may be assigned

Education, Training and Experience:

  • Bachelor’s Degree in Human Services or related field required; Master’s degree preferred
  • Five (5) years of experience working with individuals with differing abilities
  • Five (5) years of experience in a senior leadership role required; in the Vocational Services field preferred.
  • Fluent in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, etc.)

Other Requirements

  • Access to reliable transportation
  • Active valid driver’s license and driving record that has no more than two (2) points.
  • Maintenance of all required trainings under DDA guidelines and The Arc Northern Chesapeake Region policies and procedures
  • Flexibility of scheduling to meet agency and program needs

Employees will regularly be required to stand; walk; sit; use hands (or hands and arms) to carry, finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop; crouch and kneel. Employees will also be regularly required to hear (with or without hearing devices), see (with or without corrective lenses) and speak.

Physical Demands and Work Environment:

The physical demands described below are representative of those that must be met by an employee to perform successfully the essential functions of this position. Reasonable accommodations may be made to enable a qualified individual with disabilities to perform essential functions of this position.

Physical Demands

While performing the duties associated with this position, an employee (using approved agency lifting techniques) will be called upon to support and lift adult individuals with developmental and other disabilities; transfer these individuals to and from wheelchairs; to and from beds; on and off toilet seats; in and out of showers; and, in and out of vans or other vehicles. An employee in this position must be able to physically intervene (when appropriate and in an approved manner) to protect the individual from causing harm to themselves or others and to safely evacuate the community residence/van/facility during an emergency. These duties may entail lifting/supporting/transferring up to 75 pounds on one or more occasions during the work shift and occasionally up to 200 pounds with assistance from other staff or devices.

Position Requirements

Education, Training and Experience:
• Bachelor’s Degree in Human Services or related field required; Master’s degree preferred
• Five (5) years of experience working with individuals with differing abilities
• Five (5) years of experience in a senior leadership role required; in the Vocational Services field preferred.
• Fluent in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, etc.)

Other Requirements

• Access to reliable transportation
• Active valid driver’s license and driving record that has no more than two (2) points.
• Maintenance of all required training’s under DDA guidelines and The Arc Northern Chesapeake Region policies and procedures
• Flexibility of scheduling to meet agency and program needs

If this position looks like it would be the right fit for you, please complete the position inquiry form below and the hiring team will be in touch with you shortly. Also, check out some of our agency videos to learn more about who we are.

    Your Name (required)

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    Preferred Contact Method (required)

    Do you have reliable transportation? (required)

    Do you have a Driver's License (not provisional/restricted) and driving record with no more than 2 points? (required)

    Describe your interest in the position

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    Thank you for your interest in our Director of Employment Services position, and in making a difference in the community. Click "send" to submit your information and our team will be in touch with you shortly.

    The Arc Norhtern Chesapeake Region is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  

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