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Department Directory


Shawn Kros
Chief Executive Officer
Shawn Kros
Ext. 314
Shawn Kros is the Chief Executive Officer at The Arc Northern Chesapeake Region (The Arc NCR) in Aberdeen, Maryland. She has worked at The Arc NCR since 2002, serving in several capacities including Human Resources, Family Services and Treatment Foster Care before becoming CEO in 2010. Kros has more than 26 years of experience working in the nonprofit human services field, and is a nationally recognized public speaker on social services issues.

As CEO, her accomplishments include leading a comprehensive strategic plan which has stabilized the financial standing of The Arc NCR, realigned staff with their mission to empower people with differing abilities to live, work and thrive in the community, and increased community presence and overall productivity. Kros was named a 2017 Most Admired CEO by The Daily Record. In 2018, she was named Most Influential Marylanders and Maryland’s Top 100 Women by The Daily Record and a Leader in Diversity by the Baltimore Business Journal.

Kros strives to make The Arc Northern Chesapeake Region… Read more or to view full bio click here.

Chief Financial Officer
Lynn Wilkinson
Ext. 323

Lynn Wilkinson is the Chief Financial Officer at The Arc Northern Chesapeake Region (The Arc NCR) in Aberdeen, Maryland. She has worked at The Arc NCR since 2016, overseeing the financial well-being of the organization. She has over 15 years of financial experience in the public, private and non-profit sectors.

Wilkinson’s focus at The Arc NCR is to lead the strategic financial, information technology, and operational planning for the organization. Her accomplishments while at The Arc NCR include guiding the organization towards financial growth by advising team members of best ways to utilize funding, as well as grow our investments and programs. She has also been instrumental in enhancing policies and practices ensuring compliance with federal and state guidelines. Wilkinson also heads the agency’s Corporate Compliance Committee, Standing Committee and Health and Safety Committee. Her exemplary leadership skills, team-player mentality, strong comprehension… Read more or to view full bio click here.

Kim Albert
Senior Director, Clinical & Family Support Services
Kimberly Albert
Ext. 386

Senior Director, Adult Services
Jeanne Beaman
Ext. 340
Aureen Dulla
Director of Finance
Aureen Dulla
Ext. 322
Sara Garbarino
Senior Director of Resource Development
Sara Garbarino
Ext. 355
Director of Employment Services
Joseph Hughes
Ext. 316
James Phillips
Senior Director, Human Resources
James Phillips
Ext. 315

Director of Community Living
Kim Vaughn
Ext: 383

Director of Logistics
Dawn Welsh
Ext. 324

Director of Treatment Foster Care
Steven Acerno
Ext. 366




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Business Hours
Monday – Friday
8:30 am – 4:30 pm

Mailing Address
4513 Philadelphia Road
Aberdeen, MD 21001
Phone: (410) 836-7177
Fax: (410) 893-3909